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Q:

Why have you suddenly changed the home page? And how is this one better than the previous page?

A:

The changes have actually been in the works for most of the past year. We began testing the new design and navigation system early in 2006, and since July a group of customers has been providing feedback as beta testers. As a result we’re confident the new page will make it easier for you to find what you’re looking for on the site.

The new navigation is aimed at helping you quickly find the most sought-after content on Microsoft.com. We based our design on data of the most common tasks, products, and services that people come to our site for, and then we validated and improved the design during months of customer testing. It’s extremely important to us that you find what you’re looking for on Microsoft.com. That can be a challenge because we serve up hundreds of thousands of pages and address the interests of millions of customers.

Q:

Why did you move the main navigation menu from the left side of the page to the right?

A:

Customers told us it was too hard to find what they were looking for on the home page. So we separated the main navigation menu from the featured announcements on the page. This separation makes it easier for you to either scan the announcements for new items of interest, or dig into the site navigation. Moving the menu to the right side of the page turned out to be the solution that looks best and makes the menu easiest to find.

Q:

Have you finished making changes to your site now?

A:

Nope, what you see on the home page is just the tip of the iceberg in terms of changes we’re making to our Web site. Some of the biggest changes are ones you don’t see. In the background we are beginning to migrate much of Microsoft.com to a new platform based on Microsoft Office SharePoint Services 2007. Using Office SharePoint Services will bring us a broad range of new capabilities that will help you more easily find the information, products, and services you’re looking for across our site. Microsoft.com is the 5th most visited Web site on the Internet, hosting hundreds of thousands of pages of content. Running our site on Office SharePoint Services goes a long way in demonstrating to customers worldwide that the product is reliable and provides an effective solution for managing vast amounts of content.